Guest Editorial … Our neighbors need help with water bills

By Rev. Cass Charrette
People’s Water Board Coalition Board Member

Thanks to our youth who use their creativity to meet human needs in our community!
Another need requiring caring response is that of affordable water for our residents with limited incomes.
After many years of a moratorium being in place due to the pandemic, the city’s Water Department began shutting water off in locations where no one came to make a payment plan or sign up for an assistance program over a delinquent bill.
Thanks to the Water Department and the Hamtramck Review, information about the WRAP program has been published-in English. Flyers were created to include four income-based financial resource programs that are translated into Arabic and Bangla in addition to English.
These are being distributed to those who have been shut-off by volunteers recruited by Hamtramck Mutual Aid, Hamtramck Community Initiative and the People’s Water Board Coalition (PWBC). Large buttons with the PWBC logo will be worn by these volunteers.
However, the volunteers’ door to door effort is far outpaced by the daily number of shutoffs. Help to share these valuable resources is needed! Training by the PWBC will be provided online.
If you are an organization or Mosque/place of worship, please share this with your network.
Contact the PWBC hotline at 833-882-7766 to leave contact information if you’re willing to assist. Bilingual speakers are particularly needed
Thanks also to our Hamtramck Library for their willingness to assist people in filling out forms to apply for resources — as long as they have the staff available.
They’re located at 2360 Caniff and are open Monday-Friday from 9 a.m. to 5 p.m. Mornings are especially good in terms of their availability.
It’s difficult to know why individuals are not coming in to apply for these programs that can pay their water arrearages or to make a payment plan to turn their water back on.
It could be a language issue or perhaps feeling shame for one’s financial circumstances. Water is essential to life! Families are not able to bathe, flush toilets, and much more without running water.
Please think of how you can be a good neighbor by being sensitive to those burdened by lack of running water, by sharing information discreetly and, if you can, volunteer to provide direct assistance or to work on a water billing system which is affordable for all our residents.
Posted Aug. 5, 2022

2 Responses to Guest Editorial … Our neighbors need help with water bills

  1. Kat

    August 19, 2022 at 3:32 pm

    Our landlord was having a problem paying his water bill on line from a European Location. When nothing works as it should even McDonald’s is broken these days it seems a bit petulant to shut some ones water off for a measly 300 bucks?
    There are Bill’s before your legislature to prevent that right now.
    It should be illegal to shut off the water when small children are in residence. People need to pay for services but they should not be punished for being poor…I was lucky mine was a stupid mix up with an abroad nnnm landlord but what if I didn’t have the 300 in my account? What would my 4 year old think when the man shut off our water right in front of him I might add because I couldn’t pay… I got to go to city hall and handle a bill that is not my responsibility. There are many days I do not have that money in my account. Giving me 30 minutes to pay a bill in person, bot allowing someone to pay over the phone…not giving someone 24 hours is equally abhorrent. Water is life and My family cannot even drink the water that comes outta your tap. We pay for clean DRINKABLE water

  2. Kat

    August 19, 2022 at 3:37 pm

    A notice taped to the front door of the residence with a 24 hour shut off courtesy posting would’ve fixed the issue I just experienced. MY landlords name is on the mailed notices so I dont open them unless he let’s me know. He recieved all his online stuff but co UK kdnt pay from another country had I seen that the day before I couldve straightened it out easily but the person living on the house affected by the shut off recieved no notice… just tape a notice on the door of everyone to be shut off give em 48 hours be nice then Proceed with turning off water for non payment

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